Keep conversations in view
Read direct messages and comments, reply from your workspace, and keep customer communication organized.
Messages & commentsA CONNECTED WORKSPACE FOR INSTAGRAM BUSINESSES
Every conversation.
A meaningful next step.
Turn scattered messages into a clear customer journey. Bring conversations, reply flows, products and follow-up together—so your team knows what comes next.
✓ Persian & English✓ Mobile & desktop✓ Team permissions
ONE CONVERSATION. A CONNECTED WORKFLOW.
Illustrative preview↗
From a question to a next stepInstagram · Customer conversation
Hi! Can you help me choose a product?
Reply flow · Product discovery
Of course. Explore the catalog or send your question to our team.
Explore productsAsk the team
MessageReply flowFollow-up
Connect the conversation to the work behind it.
CONVERSATIONSAUTOMATIONCATALOGPUBLISHINGFOLLOW-UP
THE WHOLE WORKFLOW
More than a reply. A way to move work forward.
Each tool has a purpose. Together, they help your team carry the conversation through to the next action.
Design the next step
Build visual reply flows with choices, input capture and reusable modules. Try a simulated conversation before publishing.
Visual Flow StudioBring products into the conversation
Organize your catalog and connect product selection and price information to your reply flows.
Catalog & product choicesGive content a publishing plan
Prepare media, crop images, write captions and schedule individual or bulk publishing with validation and queue feedback.
Media & schedulingGive requests a place to go
Capture customer details in a flow and create support tickets, giving the team a clear record to follow up.
Contacts & ticketsConnect payment and follow-up
With the payment integration configured, create payment links in flows, check transaction status and review confirmed purchases.
Payment integrationTRY THE JOURNEY
One starting point. Different customer needs.
Choose a scenario to see how a conversation can unfold. This illustration uses sample content and sends no messages.
Product discovery
Catalog, product details and purchase next steps.
Enable JavaScript to explore the interactive conversation example.
CLARITY, BUILT IN
Automation with a human purpose.
Handle familiar questions with a defined flow. Make room for your team to give more complex conversations the attention they deserve.
You define the conversation
Set choices, required fields and the next action explicitly. Preview the path before making it live.
A workspace for each business
Manage business accounts and team access with service permissions appropriate to each member.
Work with visible feedback
See publishing validation, queue states and payment status so your next action is informed by what happened.
A CLEAR START
Build a workflow around your business.
Connect your account
Connect an eligible professional Instagram account through the official authorization flow.
Shape your workspace
Add products, define team access and configure the services your business needs.
Test, publish, follow up
Try your reply flow in the sandbox, publish it when ready and follow the work from your workspace.
BEFORE YOU BEGIN
Good questions. Clear answers.
Which Instagram accounts can connect?
Ravand connects eligible professional Instagram accounts through official authorization. Available actions depend on account eligibility, granted permissions and Meta platform rules.
Can I test a flow before publishing it?
Yes. Flow Studio includes a sandbox conversation preview and publication checks. The sandbox simulates catalog and action steps; it does not verify live provider connectivity.
Does every workspace include every service?
Services depend on workspace configuration and team permissions. Payment and external integrations require their own setup. Check enabled services with your workspace administrator.
Can the team work on a phone?
The workspace supports mobile and desktop, with Persian and English interfaces. A larger screen is helpful for designing complex visual flows.
MAKE THE NEXT CONVERSATION COUNT
Less scattered work. More connected conversations.
Bring your team, content and customer journeys into one workspace.
Open Ravand ↗